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© 2026 Pocket Labs Pty Ltd (ABN 93 695 191 621). Sydney, NSW, Australia.

Available now in Australia and Aotearoa New Zealand. Payments held by Stripe.

Glossary/Multi-use voucher

Definition

Multi-use voucher

What is a multi-use voucher?

A multi-use voucher (or “punch card”) is a prepaid voucher good for a set number of uses — like a 10-coffee card or a 5-class pass — with one use deducted each time it is redeemed.

A multi-use voucher bundles several redemptions into one purchase, usually at a discount versus buying each separately. The customer pays once up front, and each visit redeems a single use until the allowance is exhausted. It is the digital version of the paper punch card, without the card to lose or the honesty-system counting.

This model rewards loyalty and pulls revenue forward: a café selling a ten-coffee card is paid for ten visits today. It suits any business with a repeatable unit of service — coffees, classes, grooms, washes, lessons.

On Zillo, you set the price and the number of uses when you create the voucher. Each redemption scans one use off the total, and the remaining count is shown to both the customer and the staff member at the moment of the scan, so there is never an argument about how many are left. The redemption is handled atomically, so two quick scans can't accidentally double-count.

A multi-use voucher differs from a membership, which bills on a recurring schedule and renews automatically; the voucher is a one-off purchase that simply runs down. If you want prepaid visits with a fixed total, the multi-use voucher is the tool; for ongoing access, use a membership.

Sell multi-use vouchers on Zillo

Related terms

  • Service voucher
  • Membership (recurring billing)
  • QR redemption